Privacy Policy

Dustin Concrete respects your privacy. This policy explains how we collect, use, and share information when you visit our website, contact us, or request our services.

Effective Date: 3-1-2026

1. Information We Collect

Information you provide: When you contact us by phone, email, or a website form, we may collect your name, email address, phone number, project location, project details, and any photographs or files you submit.

If you become a customer, we may also maintain information needed to manage your project, billing, and customer records.

Website usage information: Our website and analytics providers may collect technical and activity information, such as your browser, device type, approximate location, referring website, pages visited, and interactions with website content.

Please do not submit payment card details or sensitive personal information through our general contact forms.

2. How We Use Information

We use information to:

• Respond to questions and estimate requests.
• Discuss, plan, and manage concrete projects.
• Communicate about scheduling, services, and billing.
• Maintain business records.
• Understand website traffic and improve website usability.
• Protect our website and business against misuse.
• Meet applicable legal obligations.

3. Google Analytics

We use Google Analytics to understand how visitors find and use our website. It uses cookies and similar technologies to collect information about website activity, including pages viewed, visit duration, device and browser information, and approximate geographic location.

We use these reports to evaluate website performance and improve our content.

Learn more about how Google uses information from sites that use its services.

4. Microsoft Clarity

We use Microsoft Clarity to understand how visitors interact with our website through behavioral information, heatmaps, and session replay.

These tools help us review interactions such as clicks, scrolling, and navigation so we can identify usability problems and improve the website. Depending on settings and consent choices, Clarity may use first-party and third-party cookies and similar technologies.

Microsoft processes information collected through Clarity as described in the Microsoft Privacy Statement.

5. Cookies & Tracking Choices

Our website and analytics providers use cookies and similar technologies to support website functions and analyze visitor activity.

You can manage or delete cookies through your browser settings. Where provided, you can also manage optional tracking through the website’s cookie preferences. Blocking cookies may affect certain website features.

Where required by applicable law, we obtain consent before using optional cookies or tracking technologies.

6. Project Photos & Uploaded Files

We use uploaded photographs and files to review your project and respond to your inquiry.

With your permission, Dustin Concrete may also use submitted photographs on our website, social media, and other marketing materials. Marketing permission is optional and does not affect your request for services.

Please upload only photographs you own or have permission to share. You may contact us to withdraw permission for future marketing use. Materials already printed or distributed may not be recoverable.

7. Sharing Information

We do not sell personal information for money.

We may share information with providers that help operate our website, manage inquiries, analyze website activity, or support business operations. These may include our website hosting provider, Google Analytics, Microsoft Clarity, and communication providers.

We may also share information when reasonably necessary to perform an agreed service, comply with legal requirements, or protect the rights and safety of our customers, business, or others.

8. Information Retention & Security

We retain information for as long as reasonably needed for the purposes described in this policy, including customer service, project records, accounting, and legal requirements. Our providers may apply their own retention periods.

We use reasonable administrative and technical measures to protect information. However, no website, electronic storage system, or internet transmission is completely secure.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided. We will respond according to applicable law and may need to verify your identity.

Some information may need to be retained for business records, legal obligations, or resolving disputes.

You may ask us to stop promotional communications at any time. We may still contact you about an active inquiry, project, or account.

10. Third-Party Websites

Our website may contain links to third-party websites. Their information practices are governed by their own privacy policies.

11. Children’s Privacy

Our website is intended for people seeking concrete services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information, please contact us.

12. Changes to This Policy

We may update this policy as our website or business practices change. Updates will appear on this page with a revised effective date.

13. Contact Us

For privacy questions or requests, contact:

Dustin Concrete
Phone: 360-480-0236
Email: dustinconcrete65@gmail.com